For HVAC, plumbing and electrical shops with 10 to 40 techs. CNL rebuilds what you use in ServiceTitan, Podium and the tools around them as one system you own: a fixed price to build it, a flat fee to run it, no per-tech fees and a 30-day exit.
Fixed quote. No per-tech fees. Yours to keep.
Your software bill
That is $98,256 a year, and every new tech adds a license.CNL: $30,000 once, then $990 a month plus about $150 hosting. Pays back in 5 months.
Example for a 20-technician shop, not a client result. ServiceTitan does not publish prices: $374 a tech is the midpoint of the $250–$498 range CostBench tracked in July 2026. Podium Core from CostBench; CallRail, DocuSign (10% of techs) and Zapier from their own pricing pages, October 2026.
Field service software is rented by the tech, on contracts that renew themselves. Here is what shop owners have posted in public reviews and complaints, and what CNL does instead.
Owners report early-termination demands from about $16,000 to $67,230, and auto-renewals that need written notice 30 days before the renewal date (BBB, Apr to Sep 2026). One owner reports the price doubled after two years at the same rate (BBB, Jul 2026).
BBB complaints Trustpilot reviews
CNL: a fixed quote, a flat monthly fee locked for 24 months, and you can leave on 30 days' notice.
Trustpilot lists 2.9 stars from 699 reviews, and owners there report sharp price rises (Oct 2026). BBB lists 80 complaints in 3 years; several report charges after cancelling (BBB, May to Aug 2026).
Trustpilot reviews BBB complaints
CNL: no subscription to cancel. The monthly fee is flat, locked for 24 months, and stops 30 days after you give notice.
Owners report repeated price increases (Trustpilot, Aug 2026). One owner reports losing access to their customer data during a billing dispute; Jobber replied it could not find the account (Trustpilot, Jul 2026).
CNL: your customer data sits in your own cloud account from day one, so no billing question can lock you out of it.
Owners report support tickets that got no answer, and being told to pay the remaining contract balance to cancel an agreement that renewed itself (Trustpilot, Feb 2024 and Apr 2026).
CNL: a named builder on call who knows your system, and a 30-day exit with the code in your GitHub.
One owner reports a price rise announced two weeks ahead (Aug 2025), and accounts deactivated until a year was paid in advance (Trustpilot, Oct 2025).
CNL: the monthly fee is set in the contract and locked for 24 months. Your system keeps running while you decide.
A BBB complaint reports a $22,094 early-termination buyout demand (BBB, Oct 2026). Owners on Trustpilot report 12-month auto-renewals (Jul to Oct 2026).
BBB complaints Trustpilot reviews
CNL: review requests built into your own system, with no separate contract to renew.
Paraphrased from public BBB complaints and 1 and 2 star Trustpilot reviews, read on October 29, 2026. These are owners' own reports, not findings by CNL, and the vendors reply to many of them on the same pages.
yearly rise in SaaS prices, measured in September 2026 (preliminary), against 3.7% for US consumer prices. Vertice SaaS Inflation Index; US Bureau of Labor Statistics.
of SaaS licenses sit unused on average, per Zylo's 2026 SaaS Management Index.
SaaS spend per employee at small businesses in one year, Q1 2024 to Q1 2025, per Vertice.
The same lines on the card statement every month, priced per tech or per plan. These are the ones we rebuild.
Two ways in. Pick the tools you want to replace and how many people use each one, or send us your invoices and we map everything for you.
Picking takes about five minutes. Your audit comes back within five business days.
Every screen, field and automation your team touches in a normal month goes on the list. The rest stays behind.
Pendo's 2019 Feature Adoption Report found 80% of features in a typical software product are rarely or never used.
One system with your job types, your price book, your approval steps and the words your team already uses. AI agents take the routine work: triage, follow-ups, first drafts.
Three to ten weeks, depending on the plan.
You export your data from each old tool, with a step-by-step guide we send for each one, and share the files with us. We import everything into your new system and check it record by record.
Your old tools keep running until switch-over day.
We run it from here. Hosting, security patches, backups and fixes are covered by a flat monthly fee. New features are priced before we start. Cancel the old subscriptions the day you go live.
Example month, using the bill in the hero.
Dispatch board, Tuesday
Booked today, review texts queued18
Dispatch, estimates from your pricebook, memberships and review requests in one system. Add a technician and the price stays the same.
to rent the five tools in the bill above for three years, at today's prices.
to own them: the $30,000 CNL fee, $990 a month to run it and about $150 a month of hosting.
kept by the shop, before a single price rise.
Method: the 20-technician bill in the hero (published prices for October 2026, ServiceTitan at the $374 midpoint estimate), held flat for 36 months. CNL Whole stack plan paid upfront, plus a $150 a month hosting assumption. Not a client result: your audit replaces every number with yours.
Renting means the vendor sets the price, the roadmap and the exit. With CNL, the code sits in your accounts from the first commit, and every term below is in the contract.
Your codeIn your GitHub from day one.
Fixed CNL feeSet before we start. Overruns are ours.
No per-tech pricingAdd ten technicians and your CNL bill stays exactly the same.
Payback guaranteeNot paid back within 12 months of going live? The monthly fee is waived until it is.
No surprise risesYour monthly fee is fixed for two years.
Leave any timeThirty days' notice. You keep everything.
Hosting at costBilled to you by the provider. We never resell it.
Every update checkedTested and scanned before it goes live, and rolled back if it fails.
A subscription costs more every time you hire, and stops working the day you stop paying. Software you own costs the same at ten people or a hundred.
| For the tools you run on | CNL | SaaS subscriptions | Dev shop, hourly | No-code builder |
|---|
Columns describe kinds of options, not named products. “Varies” means it depends on the firm or the plan.
Replace your priciest subscription with one system built for you.
$6,000CNL fee, once$530a month for 12 months
Fixed quote after your audit. From this price.$6,360 in total, 6% more than paying upfront.
$290a month to run it
Book a free auditTwo to four tools merged into one system your whole team uses.
$18,000CNL fee, once$1,590a month for 12 months
Fixed quote after your audit. From this price.$19,080 in total, 6% more than paying upfront.
$590a month to run it
Book a free auditFive tools or more, plus AI agents that take the routine work.
$30,000CNL fee, once$2,650a month for 12 months
Fixed quote after your audit. From this price.$31,800 in total, 6% more than paying upfront.
$990a month to run it
Book a free auditNothing is billed by the hour. Core stack includes one small update a month, Whole stack two.
A field, a report, a form or an automation rule. Live in two business days.
A new workflow, screen or integration. Live within two weeks.
A new module, or another tool brought in. A fixed quote, priced like a CNL fee.
| What you get | One tool | Core stack | Whole stack |
|---|
The rebuild itself: the audit, design, build, testing, moving your data, training your team and the switch-over day. It is a fixed quote, set before we start. If the build takes longer than planned, that cost is ours.
Everything that keeps the system running: hosting set-up and monitoring, security patches, backups, library and AI model upgrades, and bug fixes. Core stack includes one small update a month and Whole stack two. The fee is locked for 24 months, and it never goes up when you hire.
From a fixed list, quoted before we start: $450 for a small update such as a field, report or rule, $1,900 for a new workflow, screen or integration, and a fixed quote for a new module. Nothing is billed by the hour.
We rebuild the parts a shop runs on every day: the dispatch board, the customer records (CRM), estimates and invoices, the pricebook, memberships and review requests. Payments (Stripe), phones (Twilio or CallRail) and QuickBooks stay as integrations, because they are cheaper to connect than to own. An offline app for technicians in the field is a bigger build and is quoted as Whole stack. The audit lists what you rely on, and if you depend on something we cannot match, we say so and that tool stays.
We plan the switch-over around your renewal date and the notice window in your agreement, so you can give notice on time. You keep running the old system until the new one is live, and your team switches on a day you pick. We do not give legal advice on contracts: for early-termination terms, ask your lawyer.
We only start when the audit shows the rebuild paying for itself within 12 months of going live, measured against the invoices it replaces. If it has not by month 12, the monthly fee is waived until it has. When the numbers do not work, the audit says so and we tell you to keep renting.
You do. The code lives in your GitHub, the data in your cloud account, and every system ships with its documentation, so any capable developer can take it over. Leave with thirty days' notice and we hand everything over.
In a cloud account you own, billed to you by the provider at cost. Every system ships with single sign-on, roles and permissions, encrypted backups and an audit log, and security patches are part of the monthly fee.
Yes. In Retool's 2026 Build vs Buy report, 35% of the 817 teams surveyed, all Retool users, had already replaced at least part of a SaaS tool with software they built. AI coding tools have made owned software far cheaper to build and to keep running.
Email, accounting ledgers and payroll. Tax rules, bank feeds and filings change too often to be worth owning, and some tools are simply cheaper to rent. The audit says which ones.
Our targets: about three weeks for one tool, six weeks for two to four, and ten weeks for a whole stack. Your old tools keep running until the new system is live.
Within five business days you get a line-by-line rebuild plan, a fixed CNL fee and the month it pays for itself. The audit is free, and the plan is yours either way.